Episode 28 – Tele-Medicine Now and Post-Pandemic


Access to medical care has been an ongoing challenge for many CACs. Whether it be a shortage of qualified practitioners, funding issues, transportation issues, or something else, many CAC leaders have been trying to answer the question of “how can we provide the children and families we serve with the appropriate medical services that will help them heal from the trauma they have faced?” While tele-medicine has been explored in the past, it has risen to the surface due to the circumstances all CACs were faced with during the COVID-19 pandemic.

In this episode, I speak with Dr. Andrea Asnes and Paula Schaeffer from the South Central Child advocacy Center in New Haven, CT. Challenged by the circumstances of the pandemic to utilize tele-medicine, Dr. Asnes and Paula had an epiphany about the expanded role tele-medicine can play in their medical program during and after the pandemic. During the episode, they share their experiences, how CACs can further explore the benefits of tele-medicine, and how to incorporate it into your medical program.



Dr. Andrea Asnes, MD, MSW is an Associate Professor of Pediatrics and board certified child abuse pediatrician who directs the Yale Programs for Safety, Advocacy and Healing. Dr. Asnes also is the Graduate Medical Education Director of Resident and Fellow Wellbeing for Yale-New Haven Hospital. Full bio: https://medicine.yale.edu/profile/andrea_asnes/

Paula Schaeffer, MA is the Program Manager at the Yale Child Sexual Abuse Clinic located at the Yale-New Haven Hospital Family Advocacy Center. The Clinic provides comprehensive, multidisciplinary assessments of children who may have been sexually abused.



South Central Child Advocacy Center

Yale Child Sexual Abuse Clinic

Northeast Regional Children’s Advocacy Center

National Children’s Alliance


Have an idea for a future Team Talk guest or topic? We want to hear from you! Email your suggestions to Tony DeVincenzo at tony@nrcac.org.

Disclaimer: This project was sponsored by NRCAC from Grant Award Number 2019-CI-FX-K005 and CFDA #16.758 awarded by the Office of Juvenile Justice and Delinquency Prevention, Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the Department of Justice, OJJDP or NRCAC.

Check out this episode!